Employers

3 Methods Leaders Can Use Set Employees Up For Success

As leaders, we sometimes lose touch of the importance of our employees. This is not to say that we forget them, it just means that we sometimes forget how important they are to our bottom line. After all, without our employees, we would not be able to perform the functions of our organization.

The reality is that if we do not give our employees the tools they need to succeed, they will either quit or “simply collect a paycheck” (i.e. perform their job to minimal expectations). Either scenario is detrimental to your business.

So what does it mean to “set our employees up for success”? It means we invest in them, giving them the tools needed to succeed, both personally and professionally. This concept can easily be dismissed by larger companies having hundreds and thousands of employees, with a pipeline of individuals ready to take on any job. However, the basic needs of an individual to feel successful, needed, respected, and appreciated do not change, whether in a small company or large. It does not take a Harvard graduate to predict the productivity and longevity of an employee that is set up for success versus one that is not.

So how do we as leaders set employees up to succeed and avoid leadership mistakes? Keep reading!

1. Be Mindful

As Brad Federman once said “Paychecks can’t buy passion”. The first step for a leader is to become aware that a paycheck alone is not going to create the motivation for employees to succeed. Or bring fulfillment for them at work. You will not retain the employees you would want to keep without giving them the opportunity to innovate and excel. As such, you must create opportunities for them to grow, for them to champion a process or skill set, for them to learn new things, for them to innovate and learn how to pick themselves up from a setback. These are not only skill sets that can help them professionally, but personally as well.

2. Create Programs

This is where we need to invest some time and money. Task your managers with identifying training programs that can ensure their employees are given the training needed to perform their job functions.

I would recommend digital training programs that can be accessed 24/7, ensuring consistent application from one employee to another of what is being taught and giving the employee opportunity to take the course at their own speed and as many times as needed. These three vital elements of learning (among others) do not always happen in a classroom environment, nor in subsequent training sessions. Creating digital training programs take time and money, but once the initial investment has been made, each employee will be given the same exact opportunity to learn how to succeed in their job.

3. Motivate Your Employees

Take success stories and share them with the other managers. Utilize the experiences of each manager to further tweak the programs and make them more effective and more successful. Build benchmarks that show progress and success and then rally around those numbers.

Use your marketing team to use these stories on social media or in the trade press. Get the word out that your company has a culture of success and you will recruit better employees and retain existing ones. Create these programs to give your employees the opportunity to better themselves and increase their skills. You will then begin to see an increase in productivity, innovation, initiative, and retention.

Let’s not forget about what it does for the personal life of your employee. If they feel successful, respected, and needed at work, think of the positive influence they will have at home and with others.

Read more: https://www.linkedin.com/pulse/5-ways-leaders-can-set-employees-up-success-gary-fleming/

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Workplace Conflict: How To Deal With It

A recent study of remote workers found that 80% of respondents experienced conflict in a remote environment. If you broaden the focus to all types of workplaces, another study found that 85% of employees at all levels have experienced workplace conflict to some degree.

That means that most of us have dealt with our fair share of workplace drama.

Conflict at work is inevitable, but even though we can’t entirely avoid it, we can become better at resolving our disputes. How well you and your team handle conflict can make a world of difference to your organization, even when there are intimidating situations to address.

Have no fear because we’re diving into workplace conflicts — including what they are, how to spot them, and how to help resolve them.

What Is Workplace Conflict?

Workplace conflict occurs when there’s a disagreement amongst employees due to opposing interests, personalities, beliefs, or ideas. Conflict in the workplace is natural and bound to occur when you have people of different backgrounds and perspectives working side-by-side.

Conflict can be expressed in various ways, including lack of cooperation, verbal insults, bullying, anger, poor quality or delayed work, project failure, and more.

You don’t have to fear workplace conflict in your organization. It’s natural and can even be healthy when dealt with appropriately. Let’s explore the types of conflict in the workplace, signs of conflict, and tips for conflict resolution to help you tackle disputes in your organization.

Types Of Conflict In The Workplace?

Yes, not all conflicts are the same — there are different types of conflict in the workplace. Let’s take a look at some of the most common types to watch out for:

1. Personality Conflicts

Clashes due to different personality types are some of the most common types of workplace conflicts. These conflicts are impossible to avoid because we all have our own personalities and won’t get along with every person we meet. Personality-based conflicts can be challenging and frustrating, but it’s beneficial to learn how to work with individuals whose approaches and perspectives are different from your own.

2. Interdependent Task-Based Conflicts

Think about the processes that help your organization stay afloat. Often, there are a lot of cross-functional processes that take place within interdependent workstreams. For example, your IT department may be responsible for setting up accounts and technology for new hires once HR informs them of the new hire’s start date. But what if HR forgets to tell IT about a new hire and the new employee arrives on their first day and isn’t set up and ready to work? These types of interdependencies can be frustrating and cause conflict, particularly amongst departments.

Read more: https://www.wrike.com/blog/5-ways-tackle-conflict-workplace-infographic/#What-is-conflict-in-the-workplace

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10 Creative Interview Questions You’re Probably Not Using

When it comes to hiring within the commercial real estate industry, there’s a lot at stake. How do you know that good first impression is really a rock star hire and not a poser? The cost of a bad hire can be startling, so knowing creative interview questions can be a valuable skill. The goal is to have a genuine conversation that fosters a better understanding of that person.

So, to find out what you need to know, what sort of interview questions will get a candidate to open up about their experience and skills? How can you find out if they’re really right for your unique needs? It helps to get creative.

Canned Conversations

Part of the problem with interview questions, is there are only a handful of them commonly asked in job interviews. So, prospective candidates can easily look them up and craft a scripted response for each of them.

The result?

A lot of canned talking points and speaking past one another. It’s entirely unhelpful! To really make it in CRE, you need better than that. You need creativity to flip the script and open a helpful dialogue. You need interview questions that really work.

So, without further ado, here are ten of the most creative interview questions that most hiring managers in commercial real estate never think to ask.

Productive and Creative Interview Questions

1. What are some of the qualities you like most in yourself?

The qualities someone prides themselves in are most likely the qualities they will work to excel in. Even if they’re not as strong in those qualities as they think, their confidence will become a self-fulfilling prophecy over time. And they just might give an example or two of these qualities in action at their last job.

2. What adjectives would your co-workers use to describe you?

Similarly, the way a candidate believes they are perceived is important in how they view themselves. And they just might be a bit more accurate when discussing the perspective of others.

3. If magic exists, how would you define it?

The great thing about this creative interview question is how it touches on their passions and gives the interviewer an opportunity to gage the way the candidate responds (behavioral interview questions can predict the future). Are they literal or figurative? Do they pause to think or shoot from the hip? Are they imaginative or a clock puncher?

4. If you had $10,000 to help the needy, what would you do?

Questions that aren’t about work are great for bypassing scripted responses and touching on the true soul of a candidate. This one helps you understand what motivates them and what kind of person they are.

5. What led you to choose this line of work?

Uncovering what fulfills someone in this particular area of CRE is helpful in understanding their cultural fit as well as their long-term potential.

6. If you couldn’t live in the US, what other country would you live in, and why?

Before asking this question, determine just what you are looking for and what you hope to learn. There is no correct answer to this question, but the way it’s handled will tell volumes about how a prospect will behave on the fly and in creative situations.

7. What’s your favorite movie, and why?

Again, this quirky question doesn’t have a right answer. But it will help you better understand the heart of your prospective employee and what drives them.

8. Let’s pretend you are interviewing me; what questions would you ask?

This one literally flips the script by reversing roles for a moment. With the candidate completely off guard, pay special attention to the focus of their questions as well as their demeanor in a managerial role.

9. If you were one of our properties, which type would you be?

This one only works if you deal in multiple property types, of course. But the responses will lend keen insights into how well they know your business, your properties, and what they value most in your company.

10. What is something you recently learned?

This creative interview question should include a time limit during which you will observe the way the candidate organizes their response, checks in for feedback along the way, and expresses emotion. Much can be gleaned from listening to your candidate relate a short lecture or moral story.

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How To Improve Teamwork in the Workplace

Teamwork. It’s a word that is thrown around in the office on a daily basis, but when was the last time you took a step back and actually evaluated the teamwork in your workplace?

Why Is Teamwork In The Workplace Significant?

Without effective teamwork, productivity and quality of work will likely suffer, even with a group composed of multiple brilliant individuals. Likewise, without effective teams, companies will struggle to keep pace with competitors who do have effective teams.

Multiple studies have shown that promoting good teamwork in the workplace will have positive effects on productivity, quality of work, creativity, innovation and job satisfaction, all of which benefit the company itself.

In a recent study by Stanford, participants who were working on a team as opposed to working alone persevered longer on difficult tasks, showed more interest and enjoyment in working on the tasks, required less self-regulatory effort to complete tasks, and generally performed better on the tasks. The participants who were part of a team even decided to do more tasks related to those performed in the study in a personal setting 1-2 weeks after the study.

How Can We Improve Company Teamwork?

Now that we’ve established the importance of teamwork in the workplace, let’s talk about how we can improve. Here are 8 tips on how to improve teamwork within any organization.

1. Build Diverse And Inclusive Teams

First and foremost, it is important that we focus on creating diverse teams rather than teams of all like-minded people. A group of people with different backgrounds are more likely to bring diverse perspectives and ideas to the table. With more perspectives, comes more thorough decision making. We often tend to want to surround ourselves with people who think and act in ways that reflect our own thoughts and actions.

While a group of like-minded individuals with similar backgrounds may get along great, we have to think about the bigger picture – Will they bring fresh ideas to the table? Will the team members challenge each other to tackle a project from all angles? Or, will the team members be so agreeable that they come up with ideas that don’t get questioned or elaborated upon? If all team members think the same way, come from similar backgrounds, and have the same beliefs and opinions, the work that the team produces will likely be one-sided and less creative. Whereas if each team member has unique opinions, beliefs, background, etc. they will likely produce work that reflects more creativity and innovation.

Read More: https://www.lumapps.com/solutions/enterprise-collaboration/improve-teamwork-in-the-workplace/

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CRE Job Market, Facing Cooldown, ‘Like 2 A.M. In A Club’

Taking the temperature of the labor market anytime between Memorial Day and Labor Day presents challenges, considering huge strategic decisions tend to get pushed to the fall. But the general sentiment of analysts, brokers and recruiters interviewed for this story suggested that anxiety had already curtailed opportunities, firms were taking steps to slow down new hiring, and any significant slowdown could have significant impact on the long-term recruitment of younger talent, especially brokers.

These shifts in the job market have taken place against a backdrop of declining CRE deal volume, which dropped more than 50% from a recent record of $347B in Q4 of 2021 to $172B in Q1 of this year. Many experts predict rising interest rates will dampen enthusiasm for deals going forward.

The foreshadowing of a more difficult job market on the horizon contrasts sharply with the optimism felt at the end of 2021 and early 2022. A Bisnow/SelectLeaders survey of 130 industry HR execs from February found many expected the year to bring more jobs, higher compensation, even additional benefits; more than half expected to hire more in 2022 than 2021. And in late 2021, industry experts argued that firms, stung by labor shortages, were gearing up to pay more.

Those predictions have generally held through the first half of 2022, especially in many of the hotter sectors in CRE, such as industrial, life sciences and multifamily.

But the job market is increasingly taking a conservative turn, said Kaitlin Kincaid, Keller Augusta senior managing director, with companies becoming more thoughtful about budgets, more choosy about roles and taking more time, especially when deciding on management and executive roles and specialty positions.

Jackson Lucas Managing Partner Chris Papa, who runs a CRE-focused recruiting firm, said that there’s increasing interest in debt and equity-focused roles, as well as a demand for asset managers: It’s vital to be important with your assets during a downturn.

“I feel the changes have been in the amount of hiring,” Building Careers President Carly Glova said. “Teams are looking at whether they really need to hire someone.”

To read the full article, visit the link below.

https://www.bisnow.com/national/news/top-talent/real-estates-red-hot-job-market-on-precipice-of-slowdown-113787

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Define Company Culture

Company culture is a hot topic right now. Since 2020, COVID-19 has made a BIG shift in this area for many organizations. In this blog post, we are going to define company culture, how it works, and why it’s important!

Define Company Culture

Company culture refers to the attitudes and behaviors of a company and its employees. It is evident in the way an organization’s people interact with each other, the values they hold, and the decisions they make.

Company culture encompasses a variety of elements, including work environment, company mission, leadership style, values, ethics, expectations, and goals.

How Does It Work?

A company’s culture may be expressly and deliberately cultivated, or it may simply result from the accumulation of decisions made over time. With a strong company culture, employees understand the expected outcomes and behaviors and act accordingly.

Some companies have a team-based culture that emphasizes employee participation on all levels, while other businesses have a culture where formal, traditional, or hierarchical management is valued.

When you work at a company with a traditional management style, your job responsibilities will be clearly defined, but there may not be opportunities to advance without going through a formal promotion or transfer process.

At a more casual workplace, employees often have the opportunity to take on new projects, and additional roles, as time permits.

One example of company culture can be seen at Netflix, where it is encapsulated in their philosophy of “people over process.” In its company culture document, Netflix spells out its company values: judgment, communication, curiosity, courage, passion, selflessness, innovation, inclusion, integrity, and impact. These values are expected to be upheld by employees in every action and interaction, resulting in a creative, collaborative, and successful organization.

Read More: https://www.thebalancecareers.com/what-is-company-culture-2062000

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Leadership Mistakes To Steer Clear Of

Being a good leader is way easier said than done. Sometimes it seems like everyone and their next-door neighbor wants to be a leader, but not everyone has leadership qualities. Fortunately, leading is a skill that can be learned. And the most common way to gain experience is by making leadership mistakes.

But a less painful way to learn is from other people’s mistakes. So, with that spirit in mind, here are a few of the most common leadership mistakes and how to avoid them.

1. Being Halted by Fear

A small amount of fear is a healthy thing, making you stop and think before making any decisions. There are plenty of things in life we should be afraid of, like great white sharks and middle schoolers with Instagram accounts. But when fear paralyzes you, it’s a huge problem.

The Solution: First, recognize that you’re fearful and your concerns may be well-founded. A decision could cause you to lose money, customers or team members, but you can’t let that possibility drive you.

The best way to kick the fear right where it hurts most is to come up with a system to deal with it. Setting a deadline, gathering facts and options, and working out the worst-case scenario are just a few examples of the steps you can take to get over that fear. And remember, you’ve been promoted to a leadership position for a reason—you have what it takes, and your team needs you, so don’t back down now!

2. Mis-Hires

One of the biggest mistakes business owners make is hiring too quickly just because they really need someone. It does nothing but create more problems down the road, and you’ll probably be going through the same hiring process a few months later when you have to fire that crazy person.

The Solution: Take whatever time is needed to find the perfect person for the job. They should be a hard worker who has integrity and is on board with your company’s mission (not to mention whatever skills are needed for the position), and sometimes it can take a while to find someone like that.

3. Being an Oppressor

I know, I know. This company is your baby, and no one can treat it as well as you—but in order for it to grow, you have to let go. Remember those people you put through that rigorous interview process? You have to trust that they know what they’re doing and have the skills to do a great job. (Otherwise, why did you hire them?)

An example we have heard of is where someone who worked for a leader a long time ago who was such a controlling dictator that he made the whole environment fearful, stressful and miserable. The person loved the work itself, but didn’t want to go into the office, and couldn’t even lead their own team well because of their boss. Don’t be that guy!

The Solution: If you trust your team members, step back and let them succeed, no matter how nervous it makes you. Of course, when someone first joins the team, they should be trained and observed until they prove their competency and integrity. But once they’ve proven it, stop micromanaging them, or they will never perform to their full potential—and they may even quit out of frustration.

Read More: https://www.ramseysolutions.com/business/3-leadership-mistakes-to-avoid

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Lower Turnover Rate For Your Company

Turnover rate. It isn’t fun or sexy. That said, if you know anything about balancing the science of running a business and the art of having employees, you know it’s a vital measure of your company’s overall health and culture.

Before we get too much further, let’s be clear that there’s something in this for everyone. For the rookies, we’re going to cover the basics, including how to calculate turnover rate for your company. We’ll talk about how turnover rate pertains to the health of your business and nail down an answer to the question: What is a high turnover rate? And for the seasoned veterans in the audience, we’ll talk through how to reduce turnover rate with employee retention strategies.

Still there? Great—glad we didn’t lose you to a pie recipe. Let’s get to it.

Define Turnover Rate

Employee turnover rate pertains to the percentage of your employees who leave your company over a specific amount of time. Think about all the people who quit voluntarily, get fired, or choose to retire—that’s what you should factor in when calculating your company’s turnover rate. Why is it so important to keep that pulse? Because you need to keep track of when and why employees “turn over,” not just wave goodbye and hope you can replace them as quick as possible.

Is Your Company Experiencing This?

Ugh. As if employees leaving wasn’t painful enough, now we have to do math. Most companies want to know their employee turnover rate on a quarterly or annual basis, by the way. Why? It just takes that long for anything meaningful to show out of it.

Read More: https://www.ramseysolutions.com/business/turnover-rate

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The CRE Talent War Is Escalating

Companies are shifting compensation plans and recruitment strategies as the CRE talent war escalates. Since the downturn in 2020, the commercial real estate industry has bounced back, albeit amidst a shortage in qualified talent that has seen rising salaries and restructured expectations.

The Talent Shortage

The labor shortage has extended to the commercial real estate (CRE) industry, and companies are facing the reality that it will likely escalate in 2022. Already, approximately half of CRE companies report hiring challenges have impacted their company moderately or severely, according to a recent CPE 100 survey.

In the same survey, approximately half of industry leaders reported frustration with the available talent pool, stating it is adequate for some searches but inadequate for others. Additionally, a full 25% of respondents said the talent pool simply doesn’t have what they need for their job openings in commercial real estate.

As a result, many companies have been forced to shift recruitment policies over the past year or more to be more flexible and diverse in their expectations. As more and more openings chase fewer and fewer qualified professionals, the CRE talent war escalates.

Rising Compensation Expected to Continue

Professionals in all CRE roles can expect salaries and compensation packages to continue rising. Talent is at a premium, and firms must reset their expectations to stay competitive. Nearly 90% of real estate firms offered merit bonuses in 2021. Attracting CRE rockstars is requiring companies to change their work environments, as well as role expectations and pay.

One way firms are changing their expectations is in the area of diversity in hiring. It’s becoming more and more apparent that companies want to hire diverse candidates, yet those candidates come at a premium, simply because they’re hard to find. Likewise, approximately half of CRE companies are changing their talent management plans to attract younger talent.

Meanwhile, overall, salaries have yet to flatline. It is likely that companies will continue to adjust to the CRE talent war, raising salaries throughout 2022. A new trend in the CRE space is for hiring companies to offer equity, even to lower-level positions to make them more competitive.

Countering the Shortage

Creative strategies are called for to counter the shortage. Companies that allow for more remote-work flexibility and an enhanced focus on work-life balance will attract a larger pool of job prospects. Competitive CRE firms are also renewing their push for higher retention levels among existing employees. Those who recruit from within, ask for employee referrals, and actively leverage personal networks, both online and in person, will have a competitive edge.

However, while in-house HR teams and hiring efforts can still have some success, successfully sourcing from a shrinking pool in these highly competitive times requires an edge. And maintaining a working relationship with a proven CRE recruiter is a proven tactic for companies to combat this talent shortage.

Some of the key advantages of going with a professional headhunting firm include:

  • Trust and confidentiality
  • Company advocacy
  • Help with role structuring
  • Better talent access
  • Repeated hiring success

With the CRE talent shortage on the rise, short-term solutions won’t do. Competitive firms in the commercial real estate space are looking to the future with the assumption that the talent shortage won’t resolve in the near future. With long-term flexibility and strategic planning, future unknowns will pose less of a challenge.

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DEI in the Workplace: What is it and Why Does it Matter?

Diversity, equity and inclusion — commonly referred to as DEI — has taken center stage in the workplace. To have DEI in the workplace, employers must actively work to create meaningful change in spite of the history of injustice that has marginalized underrepresented groups within the workplace.

Catalina Colman, Director of HR and Inclusion at Built In, helps breakdown DEI in the workplace so that it is easy to understand. First, we will start with understanding diversity.

What is Diversity?

Diversity is the presence of differences within a given setting. In the workplace, that can mean differences in race, ethnicity, gender, gender identity, sexual orientation, age and socioeconomic class. It can also refer to differences in physical ability, veteran status, whether or not you have kids — all of those are components of diversity.

When we think of diversity in the workplace, we often think of physical, visible differences. However, it’s important to be mindful of diversity of thought and the important role it plays.

Why Diversity Matters

“From a business standpoint, different perspectives directly influence a product — how it’s made, who it serves, how it functions and so on,” says Colman. “More perspectives make for a better product.” People from different backgrounds with varying life experiences will be able to provide new perspectives that help refine and enhance processes.

Colman points out, “If we have diverse voices in the room driving the change that companies are working towards, and we’re giving every individual the opportunity to be challenged, who’s to say what we can’t achieve?”

“There’s a level of innovation that diversity contributes to,” adds Colman. “People bring a unique framework to the job that enables them to approach problems differently and propose unique solutions. The more diverse voices there are in your organization, the better your outcomes will be, purely from a business standpoint.”

However, Colman urges employers to look beyond the business case. “I believe that if we give people the equitable opportunity to not only be employed, but to have employment with purpose and passion, our society can and will do great things. It’s a measurable good for everyone.

Read More: https://builtin.com/diversity-inclusion/what-does-dei-mean-in-the-workplace

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