Portland, OR
An entrepreneurial investor focused on building a diversified portfolio in the Western US is hiring a Property Manager. Reporting to the Regional Manager, a successful candidate will be responsible for a portfolio of commercial properties in the OR, WA, NV & CA region. This individual will collaborate with the Asset Management and Accounting Departments and be relied on to closely monitor, maintain, and enhance the financial performance of each asset. The Property Manager will engage in all aspects of property management including post-acquisition transition and on-boarding, vendor management, tenant management, insurance tracking, capital improvement oversight, implementation of value-add initiatives, and disposition transition and off-boarding. An ideal candidate will achieve results through strong leadership and effective management of others, be detail-oriented with good follow through, and will take initiative in their fast-paced, ever-changing environment.
Responsibilities
Acquisition/On-Boarding/Disposition – assist the acquisition department and executive team in the acquisition, on-boarding, and disposition of assets. Tasks include, but are not limited to:
- Aid Transaction Team in Due Diligence Process such as:
- On-site inspections
- PCA Review
- Collect estoppel certificates & SNDA’s
- Reviewing and where applicable, obtaining new vendor bids
- Engage/Cancel Vendor Services
- Budget Creation
- Property Book content
- Utility Audit
- Review Lease Abstracts
- Property Operations – oversee all aspects related to operation and performance of each asset. Tasks include, but are not limited to:
- Relationships with both vendors and tenants have proven critical – creating communication with both in each market is key
- Holding vendors accountable for service agreement scope, frequency and expectations of PM related to asset condition
- Competitively bidding out both CAM and CAPEX projects if over set thresholds as needed.
- Monitor uploading of and compliance status of new tenant & all active vendor COI’s
- Review and confirm responsibility and where applicable process tenant service requests
- Perform regular property site visits to ensure proper maintenance of assets
- Familiarity with BIDS, Associations & CC&R’s that dictate specific maintenance responsibilities or boundaries
- Tenant Management & Credit/Default – proactively manage tenants including all credit issues and administer the resolution of all defaults within the portfolio. Tasks include, but are not limited to:
- Review updates to the rent roll for new leases and amendments
- Assist with CAM recs, as needed
- Turn over vacancies to new tenants and send tenant direction letters
- Ensure vacant conditions and report to AM and CM any changes to such
- Monitor and assist Legal team with processing of Tenant compliance issues
- Act as liaison for construction and Asset management related to Tenant Health, trends and conditions
- Accounting/Financials – maintain a general understanding of the financial condition and performance of each property and proactively work with Asset Manager on any capital needs. Tasks include, but are not limited to:
- with Asset Manager to create annual operating budgets.
- Monitor and routinely report on variances to both CAM and CAPEX budgets
- Monthly rent roll and accrual verifications
- Oversight of vendor billing to ensure accuracy and clarity
- Weekly Invoice review and approval of all operational expenses
Requirements
- 4+ years of experience in commercial (retail, industrial, office) real estate property management. Minimum of 2 years in retail property management is required.
- Bachelor’s degree preferred.
- Intermediate to advanced computer skills, including proficiency with MS Office Suite.
- MRI and Nexus experience is a plus.
- Possess a self-motivated, inquisitive, passionate, and humble mind set.
- Clear and effective communication skills, both verbal and written.
- Effective interpersonal skills and ability to handle with diplomacy and tact.
- Ability to solve problems and deal with a variety of variables in unique situations where only limited standardization exists.
- Detail oriented and able to maintain a high quality of work under pressure.
- Ability to read and interpret legal documents such as commercial leases, CC&R’s, listing agreements, management agreements, loan agreements and service contracts.
- Familiarity with real estate financial statements including profit and loss statements, balance sheets, cash flow statements, and variance reports.
- Proficient in commercial real estate concepts, specifically property management.
