San Diego, CA
An established commercial real estate owner and operator is seeking an experienced Property Manager to oversee the day-to-day operations of its commercial property portfolio. This individual will be responsible for property operations, tenant and vendor relationships, financial performance, capital projects, and overall asset maintenance.
The ideal candidate is a hands-on, service-oriented professional with strong operational and financial acumen, excellent communication skills, and the ability to proactively identify opportunities to enhance property performance and long-term asset value.
Responsibilities:
- Property Operations: Oversee daily property operations, maintenance, repairs, and tenant activities across assigned commercial properties, ensuring buildings are well-maintained and operating efficiently.
- Property Inspections: Conduct regular inspections to assess building conditions, identify maintenance and capital needs, monitor vendor performance, and maintain property appearance and safety.
- Tenant Relations: Serve as the primary point of contact for tenants, addressing concerns, maintaining strong relationships, and delivering a high level of customer service to support tenant satisfaction and retention.
- Lease Administration: Maintain a thorough understanding of lease agreements and obligations, including rent escalations, operating expenses, insurance requirements, renewals, and tenant responsibilities.
- Tenant Improvements & Turnovers: Coordinate tenant improvements, move-ins, move-outs, suite turnovers, and vacant space preparation, ensuring timely completion and readiness for occupancy.
- Vendor Management: Oversee contractors, service providers, and on-site personnel, including obtaining bids, negotiating and administering contracts, monitoring performance, and managing costs.
- Financial Management: Prepare annual operating budgets, review monthly financial statements, monitor revenue and expenses, analyze variances, and oversee CAM and operating expense reconciliations.
- Property Accounting: Collaborate with Accounting on tenant billings, rent rolls, accounts receivable and payable, invoices, operating expenses, and capital expenditures.
- Capital Projects: Support short- and long-term capital planning, identify deferred maintenance and equipment needs, and coordinate repair and improvement projects through completion.
- Compliance & Risk Management: Monitor property compliance with applicable regulations, including fire/life safety, accessibility, insurance, inspections, permits, and emergency preparedness.
- Reporting & Documentation: Maintain accurate property records, contracts, inspections, work orders, and financial reports, utilizing property management systems to improve operational efficiency.
- Cross-Functional Collaboration: Work closely with ownership, Accounting, Engineering, Leasing, Legal, brokers, and contractors to support property operations and broader business objectives.
- Asset Performance: Identify opportunities to improve operating efficiencies, control expenses, enhance the tenant experience, and preserve and maximize long-term asset value.
- Emergency Response: Coordinate responses to urgent building matters, service interruptions, and property emergencies, communicating effectively with tenants, vendors, and internal stakeholders.
- Travel between assigned properties, company offices, and other business locations as needed.
- Perform additional responsibilities and special projects as assigned.
Requirements:
- 4+ years of experience in commercial property management, including property operations, tenant relations, vendor oversight, and financial management.
- Strong understanding of commercial leases, operating budgets, CAM reconciliations, and property accounting.
- Experience coordinating maintenance, capital improvements, tenant improvements, and vendor contracts.
- Excellent organizational, communication, problem-solving, and relationship-management skills.
- Proactive, detail-oriented, and hands-on approach to managing commercial real estate assets.
- Proficiency with property management and accounting software, as well as Microsoft Office.
- Ability to manage multiple properties, competing priorities, and time-sensitive operational matters