The Feedback Fallacy

“We humans do not do well when someone whose intentions are unclear tells us where we stand, how good we “really” are, and what we must do to fix ourselves. We excel only when people who know us and care about us tell us what they experience and what they feel, and in particular when they see something within us that really works.”

Learn more about how feedback really works and why in the article here: The Feedback Fallacy

Published in the Harvard Business Review March-April 2019 Issue by Marcus Buckingham and Ashley Goodall.

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