Head of Property Management

San Diego, CA

A life science-focused developer, operator, and investor is looking for a Head of Property Management to oversee their West Coast portfolio. This lead position with establish and lead best-in-class property management operations through structured processes, clear procedures, and team leadership to support a high-performing life science portfolio.

Responsibilities

• Build, implement, and continuously improve standardized operating procedures for property, facility, and vendor management functions.
• Lead, coach, and develop Property Management team to deliver a consistent, service-driven, and highly responsive tenant experience.
• Establish operational workflows for inspections, preventative maintenance, capital planning, and reporting.
• Oversee daily property operations including inspections of common areas, building systems (HVAC, mechanical, roofing), and specialized laboratory infrastructure.
• Manage and direct third-party engineers, contractors, and service providers; ensure performance, compliance, and accountability.
• Create and maintain portfolio-wide tracking systems for inspections, work orders, capital projects, and compliance items.
• Own the execution of annual operating plans and capital budgets, ensuring projects are completed on time, on budget, and with minimal tenant disruption.
• Formalize tenant onboarding and move-out processes, including orientations, safety protocols, and systems access coordination.
• Partner with Legal and Asset Management regarding lease interpretation, tenant requests, and risk mitigation.
• Establish escalation and communication protocols for emergency response, liability incidents, and critical infrastructure failures.
• Oversee financial management systems and processes, including budgeting, CAM reconciliations, variance analysis, rent roll accuracy, A/R resolution, and billbacks.
• Ensure consistent and accurate lease abstraction and operating matrix management within Yardi or equivalent systems.
• Develop structured communication plans for tenants regarding maintenance, construction, and operational updates.
• Coordinate with tenant lab operations teams to support regulated and mission-critical environments.
• Ensure all city, agency, and regulatory approvals, permits, and renewals are completed and documented on schedule.
• Represent the company in relevant life science and technology industry networks and events as needed.

Requirements

• Minimum 10 years of proven success in the asset/property management industry with specific experience with life science properties
• Bachelor’s Degree preferred. California Real Estate License preferred.
• CCIM, CPM, RPA, LEED or equivalent industry designation(s) preferred.
• Strong organizational, communication and financial skills.
• Successful track record of leading and managing others.
• Strong technical knowledge of building operations.
• Experience in all phases of property operations, inclusive of asset and property management functions, legal and risk management.
• Knowledge of key liability and legal issues in property management.
• Experience with complex, highly technical commercial building system applications.
• Experience with tenant improvement projects.
• Self-directed and motivated.
• Ability to resolve complex issues in a timely manner while prioritizing and handling multiple projects simultaneously.
• Passion for working with people, creating amazing experiences and leading with a hospitality mindset.
• Eager to be a part of a fast-paced and dynamic work environment.
• Takes initiative and is a proactive and decisive leader always focused on continuous improvement.
• Proficiency in Microsoft Office Products and Argus and Yardi