Assistant Property Manager
Dallas, TX
An institutional-level fully-integrated commercial real estate investment company is looking for an Assistant Property Manager to help support their Dallas office. This role collaborates with Property Management and Department staff, along with vendors and tenants to ensure that all aspects of managing the Company’s Central/Eastern portfolio are addressed efficiently and professionally. It is the responsibility of the APM not only to exhibit exceptional customer service when communicating with tenants, prospective tenants, vendors and team members, but also to focus on productivity and programs on a day-to-day basis that will assure that all projects are managed and executed.
Responsibilities
- Serve as primary point of contact for tenants and coordinate all incoming tenant requests for services; assess nature/urgency of request, determine priority and initiate action. Follow up to ensure completion.
- Primary vendor contact, responsible for R&M project management and coordination
- Responsible for leading rent collection efforts for portfolio
Operations
- Maintain vendor contracts and assist in preparing bid packages including RFP process.
- Contact vendors to schedule work in the building and in tenant spaces.
- Review property inspection and security reports provided by vendors and manage subsequent action items.
- Assist PM in managing capital budget to ensure approvals, scope development, and completion of work align with proforma timing.
- Assist in managing work order/property inspection system (Facility Manager).
- Assist Property Manager in all facets of building operations including life safety issues, incident reports, and insurance claims.
Tenant Relations & Lease Administration
- First point of contact for tenant correspondence.
- Manage tenant relations, escalating to PM and others, as necessary.
- Prepare monthly accounts receivable reports and collect outstanding receivables from tenants; prepare tenant default notices and work with outside counsel as needed to facilitate eviction proceedings.
- Prepare move-ins/move-outs letters and coordinate inspections, as required.
- Work with Leasing and Property Manager to facilitate leasing process.
Property Accounting (in conjunction with Finance & Accounting Departments)
- Review and code invoices for the portfolio.
- Work with Property Manager to review and approve monthly reports from Accounting such as tenant charges, late fee reports and rent statements.
- Assist with CAM Estimates and Reconciliation process.
- Assist in preparing annual budgets for assigned properties.
Transactions (Acquisition/ACQ and Disposition/DISPO)
Assist with property acquisitions and dispositions by preparing post-close communications, reviewing, and organizing due diligence materials, scheduling site visits with tenants and contractors, and estoppel preparation and tracking.
Requirements
- Five years’ experience in property management or real estate related industry.
- Bachelor’s degree in Real Estate, Accounting, Economics, or related field.
- State real estate license and coursework toward RPA or CPM designations a plus.
- Proficiency with property management/accounting software, preferably Yardi; Excel and other MS Windows applications.
- Excellent verbal, written and organizational skills.
- Ability to work in a fast-paced, collaborative, and results driven environment.
- An assessment will be administered for role related technical and communication skills.
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