San Diego, CA
A privately held commercial real estate investment firm is seeking a Senior Property Manager to oversee the day-to-day operations, financial performance, and physical condition of a portfolio of office and retail properties. This individual will serve as the operational leader for the assigned portfolio, partnering closely with Asset Management, Accounting, Leasing, and Ownership to maximize asset performance and tenant satisfaction. The ideal candidate will have experience managing both office and retail assets and thrive in a hands-on, entrepreneurial environment.
Responsibilities:
Operations & Tenant Relations
- Oversee daily operations across a portfolio of office and retail assets, ensuring properties are maintained to a high standard and operating efficiently
- Serve as the primary point of contact for tenants, fostering strong relationships and resolving issues in a timely manner
- Manage third-party vendors and service providers, including janitorial, landscaping, security, HVAC, and life-safety contractors
- Solicit bids, negotiate contracts, and monitor vendor performance to ensure quality service and cost control
Financial Management
- Prepare and manage annual operating budgets and forecasts
- Deliver monthly and quarterly financial reporting, including variance analysis and performance tracking
- Oversee CAM reconciliations, operating expense recoveries, percentage rent calculations, and tenant billings
- Drive rent collections, manage delinquencies, and support efforts to maximize NOI
Lease Administration & Compliance
- Administer lease obligations, critical dates, renewals, options, and recovery structures
- Ensure compliance with lease provisions, insurance requirements, and applicable regulations
- Coordinate with tenants and internal stakeholders regarding lease-related matters
Capital Projects & Property Improvements
- Coordinate tenant improvement projects, capital expenditures, and building repairs
- Manage contractors, project timelines, budgets, and scopes of work
- Partner with Asset Management on value-add initiatives and property enhancement strategies
Cross-Functional Collaboration
- Work closely with Asset Management to support business plans and operational initiatives
- Partner with Accounting on budgeting, reforecasting, reporting, and reconciliations
- Assist with ownership reporting and special projects as needed
Requirements:
- 7+ years of commercial property management experience
- Direct experience managing both office and retail assets required
- Strong understanding of CAM reconciliations, expense recoveries, percentage rent structures, and commercial lease administration
- Demonstrated financial acumen, including budgeting, forecasting, reporting, and expense management
- Experience overseeing vendors, capital projects, and tenant improvement work
- Proficiency with Yardi or similar commercial property management/accounting software
- Bachelor’s degree preferred
- CPM, RPA, or related professional designation is a plus
- Highly organized, detail-oriented, and able to manage multiple priorities independently