San Diego, CA
A boutique San Diego-based property management company specializing in student housing near San Diego State University (SDSU) is looking for a Maintenance Operations Manager to lead all maintenance operations across our student housing portfolio. With a portfolio of well-located properties, they pride themselves on delivering fast, reliable, and professional service to their tenants and property owners. Their modern, relaxed, and collaborative environment promotes working with great people and trusted vendors.
This is a senior-level position for someone with property management maintenance expertise, strong construction knowledge, and excellent organizational and communication skills. This role is primarily office-based, handling coordination, vendor oversight, tenant communication, invoice review, and inspection reports.
Responsibilities
- Manage and oversee all property maintenance operations and work orders.
- Coordinate and dispatch vendors (plumbing, electrical, HVAC, restoration, etc.), ensuring cost efficiency and high-quality work.
- Provide oversight on flood and restoration contractors for leaks and water damage.
- Review inspection reports and photos to determine tenant damage and ensure proper security deposit documentation.
- Review and process vendor invoices for accuracy, ensuring alignment with work performed and budget control.
- Maintain preventative maintenance schedules across properties.
- Ensure compliance with housing and safety standards.
- Communicate promptly and professionally with tenants and vendors via text, email, or AppFolio.
- Continuously improve systems for efficiency, tenant satisfaction, and vendor accountability.
Requirements
- 5–10+ years of experience in property management maintenance operations or residential construction/maintenance leadership.
- Strong knowledge of residential building systems (HVAC, electrical, plumbing, construction).
- Experience overseeing vendors, including flood and restoration contractors.
- Familiarity with security deposit dispositions and tenant damage assessment.
- Exceptional organizational and multitasking skills, especially during high-volume summer turnover.
- Excellent written and verbal communication skills with tenants and vendors.
- Property management software experience (AppFolio strongly preferred).
- Strong leadership and problem-solving abilities; able to run maintenance operations with autonomy.